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Claims Handling

With our specialised knowledge of travel insurance and our experience in emergency assistance, we can support insurance companies with their claims handling. Our flexible claims solutions mean cases are handled based on each company’s conditions and policies.
A deeply ingrained principle in Falck Global Assistance’s claim handling is the idea of ‘first time final.’  This means claims are addressed immediately and with as few people as possible handling each claim.  Members from our medical team, supervisory staff, and claims department work together to ensure the best possible settlement for each customer. This secures lower costs for our clients and leads to high customer satisfaction.  

All international claims are processed through our office in Gurgaon.

Please contact us by forwarding your queries to or write to us​

Upper Floor
The Peach Tree, Blok - C Sushant Lok - 1 Sector 43, Gurgaon
122015 Haryana


Ph: +91 124 4498777
Ph: +91 124 4498750
Fax: +91 124 4006674

Falck India Pvt Ltd | Second Floor, The Peach Tree, Sector 43, Sushant Lok 1, Block C, | Gurgaon122 015 IN | | Tel: +91 124 4498 777 | Cookies