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Falck Global Assistance

When an insurer’s customers are far from home and need hospitalisation or medical treatment, they become immediately vulnerable to suboptimal care. Falck Global Assistance is there to help. 


Our doctors and nurses form a close dialogue with your customer’s treating practitioners to secure the most optimal medical treatment. We also make sure patients are not given unnecessary or incorrect treatment, preventing excessive costs for our clients.  


Through our worldwide network of local providers, Falck Global Assistance supports patients and ensures access to quality treatment and medical supervision. We steer them through emergencies, keeping them informed and safe. 


Our services, comprising all essentials meant to reduce travel-related medical risk before, during, and after departure include

What Services do we provide?

• 24/7 Worldwide Helplines 

• Lifestyle and Care Services

• Medical Assistance 

• Personal Assistance

• Crisis Management

 • Travel Safety and Tracking

• Travel Assistance • VIP Services

• Claims Handling • Remote Site Services

Medical Assistance

• 24/7 emergency medical assistance

• Medical referral to most appropriate local facility

• Medical Evacuation & Repatriation –

Air Ambulance / Scheduled airline

• Repatriation of mortal remains

• Medical Expense Guarantee – Outpatient / Inpatient

• Medical monitoring & Cost Reviews

• Cost containment

Our 24-Hour Emergency Response Centre

• Access to 24-hour emergency response centre’s

• Coordination and management for all cases as per the agreed protocols

• One point of contact for complete case management

• Seamless admissions, medical monitoring & billing

• Network of medical service providers

• Major incident management

• Travel Assistance & companion support

​If you are an insurance company and wish to avail our services please write to us​ or mail us at

Upper Floor
The Peach Tree, Blok - C Sushant Lok - 1 Sector 43, Gurgaon
122015 Haryana


Ph: +91 124 4498777
Ph: +91 124 4498750
Fax: +91 124 4006674

Falck India Pvt Ltd | Second Floor, The Peach Tree, Sector 43, Sushant Lok 1, Block C, | Gurgaon122 015 IN | | Tel: +91 124 4498 777 | Cookies